Scheduled Upgrades

The Inventory Scheduled Upgrade Screen is used to schedule automatic upgrades for your network devices. The Scheduled Upgrade Feature enables you to schedule automatic upgrades to specific network devices during specific time windows (e.g., non-business hours) to ensure minimal network disruption. You can create, edit, and delete scheduled upgrades. Configured scheduled upgrades are displayed in the Scheduled Upgrades List and you can enable/disabled scheduled upgrades at any time.

Note that scheduled upgrades can also be configured on the Device Catalog Screen (Inventory - Device Catalog) by selecting a device(s) in the Device Catalog and clicking on the "Set Software Version" button to bring up the Schedule Software Upgrade Wizard.

Important Note: It is recommended that you schedule upgrades on devices so that they do not adversely affect network performance. For example, stagger upgrades of different devices in different time windows during non-busy hours.

Creating a Scheduled Upgrade

Click on the Add icon, complete the fields as described below, then click on the Create button. When creating a scheduled upgrade, you define the schedule, the devices, and the software version to be used for the upgrade.

Editing a Scheduled Upgrade

Select a schedule upgrade in the Scheduled Upgrade List, click on the Edit icon, edit the fields as described above, then click on the Apply button.

Deleting a Scheduled Upgrade

Select a schedule upgrade in the Scheduled Upgrade List, click on the Delete icon, then click OK at the Confirmation Prompt.

Scheduled Upgrade List

FAQs/Troubleshooting

Problem

  • Resolution

The image I want to use is not displayed in the "Desired Software" drop-down menu.

  • All officially supported image versions should be offered. The list of software versions offered should be same as those offered in Device Catalog. If the image version you are looking for has been released and is not available, log a support request with ALE Customer Support.

Some devices in the scheduled upgrade were not upgraded.

  • The configured time window ran out before all of the devices were upgraded. The devices will be upgraded on the recurrence.
  • If a device is already running the desired software version. it will not be upgraded. Assume that the device was manually upgraded from the CLI after the schedule was created.
  • If a device is "unsaved" the device will not be upgraded. It will be skipped.
  • OmniVista was not able to connect to the device because it did not have the correct credentials.

How can I monitor the progress of the upgrade? Are there logs available?

  • You can view a log for a scheduled upgrade by clicking on the upgrade in the Scheduled Upgrade List to bring up upgrade details. Click on the "View" icon next to the "Results" field to display the log.
  • Logs can be viewed in the Scheduler Application (Administration Control Panel - Scheduler - Scheduler History). Locate the upgrade job in the Scheduler History List and click on it to view the log.

Will devices automatically reboot as part of the upgrade process?

  • Yes.

If a device is running a higher version than the version set in the schedule, will it be skipped or downgraded when the scheduled upgrade occurs?

  • The device will be downgraded. A message will inform the user that the device will be downgraded.